Configure Voice Message, IM & Presence

•  Marks: 10+5+
• Name of student: Subhendu Pal
• Faculty Name: Priya Sawant
• Roll No: JK-ENR-SW-1503
• Date: 29-2-2018
• Session Name: Configure Voice Message, IM & Presence

Cisco Unity Connection (CUC)

Full featured voice-messaging, auto-attendant and 

• voice-recognition system
• CUC supports up to 20,000 mailboxes.

There are Four ways to add Users in CUC

1) Adding Users Manually:- 
ChooseUsers> Users> click the Add new button
Fill appropriate fields
Click Save button
After the user is successfully created, Edit menu appears.
The Edit menu enables the administrator to change password, roles, message settings, notification devices.

2) Importing Users via AXL from CUCM:- Users can be synced with end users that are already configured on CUCM system using Administrative XML (AXL)

3) Importing Users with LDAP:- 

Open webpage of CUCM and enter the application username and password.

• Make sure that the  Cisco Drysyne service is activated.
• Tools> service Activation> chack the box next to Cisco DriSync> click the save button.
• Select Cisco unity connection Administrator > check the go button >system setting >LDAP > LDAP satup.
• Chack the box for enable synchronizing from LDAP service, and click the save button.

4) Creating User Accounts using BAT:- Cisco Unity Connection provides the Bulk Administration Tool that allows you to create, update, and delete multiple user accounts or contacts at the same time by importing information contained in a comma separated value (CSV) file. In addition, it allows you to export information about users or contacts from Cisco Unity Connection.

Cisco Unified IM & Presence

It provides Enterprise instant message & network based presence 

1) Cisco Jabber platform:- Users can initiate voice calls through desktop or in softphone mode, contacts are presence status providing click to communicate, has a very simple user friendly interface.

2) Cisco WebEx Social:- Combines the power of social networking, content creation, Meetings & Real time communication.

3) Cisco Jabber SDK:- Application developers, customers and partners alike can take advantage of this powerful SDK to incorporate voice, video, Instant messaging, presence and conferencing capabilities.

Questions:-

1. Explain of Jabber SDK
2. Explain features of CUCM
3. What is Cisco WebEx Social