Marks: 10+5+3+1+1 Name of student: Subhendu Pal Faculty Name: Priya Sawant Roll No: JK-ENR-SW-1503 Date: 03-03-2018 Session Name: Mantains Cisco Unified Communication System. CDR & CMR Reports :- Cisco Unified Communications Manager Produce two types of records which store call history & diagnostic information:- 1. Call Detail Records (CDR) - Data records that contain information about each call that was processed by call manager. 2. Call Management Records (CMR) - Data records that contain the quality of service (QoS) or diagnostic about the call. Call Detail Records (CDR) features :- Generate automatic (predefined) reports Reports can be sent by email Reports available in two formats (PDF or CSV) Supports searching in CDR & CMR files Different types of report :- i) User Report:- Bills, Cisco IPMA, etc. ii) System Report:- QoS, Traffic, CDR error, etc. ii) Device Report:- Gateway, Router plan, etc. CAT Tool User ...